Resident Transition Specialist Birmingham

Resident Transition Specialist

Full Time • Birmingham
Atlas Rental Property, one of the fastest-growing property management companies in the Southeast, manages approximately 1300 properties in central and north Alabama as well as Chattanooga, Tennessee. We are seeking a Resident Transition Specialist to assist in the crucial transition of residency for our tenants. We believe that keeping our tenants in our homes for as long as possible is the best course for long term success for our investor clients and property management team. The transition from the initial move is crucial for the goal. This role will serve as a liaison between the new tenants, the property, and the management team. This position will have a Key Performance Indicator of renewals and reduction in vacancy with the first year of lease. 

Responsibilities:

  • Physical walk through with all new residents within first four business days of lease signing
  • Electronic lease signing for all new residents
  • Completion of property audit with residents during walk through
  • Handle new resident issues for the first week on tenancy
  • See to a successful transition from New Resident Transition Specialist to property management
    company
  • Removing and inventory of all lockboxes
  • Week One tenant communication
Experience/Technical Requirements:

  • High school diploma or GED is required
  • Property Management and/or leasing experience is preferred
  • Excellent communication skills
  • Ability to clearly communicate with residents and co-workers in a friendly and professional manner
  • Strong Problem Solving Skills
  • Strong multitasking and organization skills
  • Must have excellent customer service skills and a calm demeanor - must be professional and courteous at all times
***To be considered, must take assessment! Usually takes around 45 minutes - Click here to start!




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