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Maintenance Operations Manager Birmingham

Maintenance Operations Manager

Full Time • Birmingham
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Vision insurance
 
Overview
Atlas Rental Property is one of the fastest growing property management companies in the Southeast. We currently manage approximately 1800 rental properties in North and Central Alabama as well as Chattanooga, Tennessee with plans to continue expansion in new and adjacent markets. We are seeking an experienced Maintenance Operations Manager to oversee the administrative office staff, moveout team, remote market leaders and technicians as well as billing, onboarding and oversight of internal and external vendors in partnership with the Director of Maintenance. This is a fully in-office role that reports to our Birmingham corporate headquarters.

PLEASE NOTE: Viable candidates will receive an email response with an invitation to take our assessment as the next step in the application process. Please be on the look out for this communication and be sure to check your SPAM folder. 

The Maintenance Manager will assist in maximizing Maintenance Department profitability and ARP occupancy BY: 
  • Recruit, train and manage maintenance technicians for remote locations
  • Recruit, train and manage Maintenance Department office support staff 
  • Utilize daily and weekly reporting functions to report numbers and share data
  • Utilize daily and weekly reporting functions to ensure all work orders are assigned and completed or closed out based on request
  • Ensure tenant WO requested repairs are completed in a timely and cost effective manner 
  • Accounts receivable and payables for all repairs completed 
  • Assist team with complex orders or evaluation of large scale renovations / repairs
  • Determine and resolve warranty issues
  • Follow process and guidelines for large post sale repairs and owner concessions
  • Management/oversight of personnel (office support staff, vendors, and VAs) responsible for:
    • Overseeing WO input, prioritizing and handling/closing each order in an efficient and timely manner
    • Ensure that techs and contractors create and use the most efficient routes to maximize time efficiency
    • Contract vendors for work not performed by staff, and oversee and approve all vendor work
    • Ensure staff remains on schedule in preparing recently vacated units for new rental
      • Auditing quality monthly to monitor work output 
      • Oversight on inspection process
  • Facilitate team meetings to ensure cohesiveness and accountability
  • Order parts and supplies as needed
  • Inform Investor Relations team on the overall condition of the property and coordinate resolution of outstanding issues
  • Hear resident complaints and resolving them in the best manner possible
    • Communicate with tenants when necessary
  • Onboard vendors and ensure they meet insurance requirements
  • Work on-call as required
  • Perform other miscellaneous duties as assigned
  • Work with Maintenance Director in duties for all Atlas rental properties
Experience/Technical Requirements:
  • High school diploma or GED 
  • Minimum 3 years of experience in working in a maintenance or construction adjacent role
  • Minimum 1 year of experience in management/leadership of others 
  • Valid driver's license and clean driving record
  • Knowledge and ability to learn the process of the repair and maintenance of household appliances, plumbing, and lighting fixtures
Other Requirements:
  • Excellent communication skills
    • Ability to clearly communicate with residents, vendors, and co-workers in a friendly and professional manner
  • Strong Problem Solving Skills
  • Ability to learn and adapt to new technology quickly 
  • Proven track record in confident decision making
  • Ability to function well as part of a team and experience managing a team is a plus
  • Strong multi-tasking and organization skills
  • Ability to work in disagreeable conditions, both outside and inside, for extended periods of time
  • This position will require travel to remote markets for tech and vendor meetings, review of work and working with market leaders.
 Total Compensation 
The compensation package for this role includes a base annual salary of $65,000-70,000 DOE as well as the potential for performance bonus up to 20% after six months in role. We offer a comprehensive benefits package including PTO accrual that begins on day one and 401K with employer contribution after one year of service. We observe eight paid holidays in addition to PTO accrual and we offer paid parental leave after one year.
Compensation: $65,000.00 - $80,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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